SERVPRO of Des Moines SW Employee Photos

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Brian

Brian is the owner, operator, and team leader of SERVPRO of Des Moines SW & East. Brian works to put all the pieces together to ensure the location's success. 

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Andrea

Andrea is our Director of Human Resources for SERVPRO of Des Moines SW & East. She works closely with our employees and helps with our training process. If you are interested in being a part of our team, you can always send your resume to andrea@SERVPRO.me.

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Billy

Billy is the General Manager of mitigation at SERVPRO of Des Moines SW & East. He has been with SERVPRO for almost 10 years and has the following certifications from the Institute of Inspection Cleaning Restoration Certification (IICRC):

  • Water Removal Technicians
  • Upholstery and Fabric Cleaning Technician
  • Odor Control Technician
  • Fire and Smoke Restoration Technician
  • Carpet Cleaning Technician
  • Master Fire and Smoke Restorer
  • Journeyman Textile Cleaner

He maintains his OSHA 10 Hour Certification as well.

Billy is also a certified Mold Remediation Supervisor.

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Dan

Dan is our General Manager for reconstruction at SERVPRO of Des Moines SW & East

He ensures annual divisional initiatives that align with company initiatives are completed. Ensure a quality team of adequately trained employees produces jobs completed according to SERVPRO® franchise procedures and processes. Supervise, monitor, and communicate with management staff to stay updated on assignments, documentation, budgeting, and customer issues.

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Sean-Paul

Sean-Paul is our Operations Manager at SERVPRO of Des Moines SW & East.

He leads, motivates, and supports a large production division to ensure customer satisfaction, revenue growth, profit growth, management development, and staff development.

They oversee all operational activities and pursue operational objectives.  

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Lauren

Lauren is the office manager for SERVPRO of Des Moines SW & East.

She provides leadership to office staff to ensure jobs are completed according to SERVPRO procedures and manages/monitors the KPM status for the company. 

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Rob

Rob is our Construction Superintendent at SERVPRO of Des Moines SW & East.

He is responsible for the day-to-day management of construction projects. As well as delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

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Randy

Randy is our Construction Superintendent at SERVPRO of Des Moines SW & East.

He is responsible for the day-to-day management of construction projects. As well as delivering a high quality of service in all dealings with customers, clients, subcontractors, resource providers, and company employees involved in performing construction services.

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Jay

Jay is our Reconstruction Supervisor at SERVPRO of Des Moines SW & East.

Jay manages the site to communicate safety policies during the beginning of the shifting line-up. He is also responsible for communicating safe work practices relating to assigned activities 

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Nita

Nita is the Program Work Specialist for SERVPRO of Des Moines SW & East. She has been in the restoration industry for 20 plus years. Nita has the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Carpet Repair and Reinstallation
  • Water Damage Restoration
  • Master Textile Cleaner
  • Journeyman Water Restorer
  • Color Repair
  • Journeyman Fire and Smoke Restorer
  • Odor Control Technician.
  • Carpet Cleaning Technician
  • Upholstery and Fabric Cleaning Technician
  • Commercial Carpet Maintenance
  • Applied Structural Drying

She maintains her OSHA 10 Hour Certification as well.

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Anna

Anna is a Content Project Manager for SERVPRO of Des Moines SW & East.

Anna is in charge of our client's pack out, content organization, and content cleaning. She is very knowledgeable and has a lot of empathy for her job. She takes a lot of pride in having our customers trust her in cleaning their belongings.

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Ronda

Ronda is a controller at SERVPRO of Des Moines SW & East

As Controller, Ronda is responsible for all accounting-related activities of the company.  Ronda has been part of the SERVPRO restoration industry for over 12 years. 

She also holds a certificate from the Institute of Inspection Cleaning and Restoration (IICRC) in Water Damage Restoration Technician. 

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Carrie

Carrie is a part of the SERVPRO of Des Moines SW & East team as our Accounts Payable Specialist.

Carrie communicates with our vendors, processes bills and payments credit applications, and assists with our reconstruction division.

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Tania

Tania is a part of the SERVPRO of Des Moines SW & East team as the Accounting Assistant and has been with the company since 2020.

She is responsible for accounts receivable and assisting customers with questions about their accounts.

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Michele

Michele is the Marketing Manager for SERVPRO of Des Moines SW & East.

She maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Fire and Smoke Restoration Technician

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Jacob

Jacob is one of our Digital Marketing Support Coordinators at SERVPRO of Des Moines SW & East.

He performs all marketing administrative tasks related to daily route preparation, quality control data, referral source follow-up, essential measurement, scoreboard, and marketing/sales plan updates.

He also maintains Franchise web and social sites. As well as to conduct Center of Influence (COI), facility, and conduct account research. Sets up manages, and participates in Franchise marketing and community involvement events.

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Nick

Nick is a Marketing Representative for SERVPRO of Des Moines SW & East.

He has several years of experience and is a proud long-time resident of Des Moines. He also helps out the crew as a technician when he can.

He maintains the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC):

  • Water Removal Technician
  • Lead Safe Renovator Certification
  • Applied Microbial Remediation Certification
  • Fire and Smoke Restoration Technician

He maintains the following certifications from the Restoration Sciences Academy (RCA):

  • Trauma Scene Cleanup

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Paul

Paul is one of our Sales and Marketing Representatives at SERVPRO of Des Moines SW & East.

Paul meets with potential clients, completes the Emergency Ready Profiles (ERPs), and discusses the benefits of emergency event preparation. This helps our clients prepare for future events and creates brand awareness. 

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Angie

Angie is the Job File Coordinator for SERVPRO of Des Moines SW & East.

She performs all job file coordinator tasks related to customer calls, job monitoring, tracking, coordination, and audits of jobs.

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Kat

Kat is a Production Technician at SERVPRO of Des Moines SW & East.

As a Production Technician, she ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.

She will guarantee clear two-way communication with the crew chief and other technicians.

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Nick

Nick is a Production Technician at SERVPRO of Des Moines SW & East.

As a Production Technician, he ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.

He will guarantee clear two-way communication with the crew chief and other technicians.

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Damarian

Damarian is a Production Technician at SERVPRO of Des Moines SW & East.

As a Production Technician, he ensures all inventory (Equipment, Products, Supplies) are put into the work vehicle and makes it to the job site.

He will guarantee clear two-way communication with the crew chief and other technicians.