Recent Posts

How to Use: A Fire Extinguisher

6/8/2022 (Permalink)

Girl Using the PASS Method to extinguish the flames I hope that the PASS method becomes second nature to you. If you experience fire damage, you should call SERVPRO of Des Moines East & SW at 515-957-08

Hello Des Moines! 

It’s Jacob, Digital Marketing Support Coordinator; I talked to my nieces about what they need to do if their clothes catch on fire. They thought it was super funny to see their uncle Stop. Drop. Roll. They know what to do if an unexpected happens. For adults, we know the jingle, which makes it second nature, something that adults struggle with. I am here to help!

P.A.S.S the Fire Extinguisher 

Pull the pin; this will then break the tamper seal.

Aim low: you need to hit the flames where the source is hottest, the base. 

Squeeze the handle; this will disperse the extinguishing agent on the flame. The agent will remove oxygen from the blaze, ultimately putting the fire out.

Sweep from side to side; the critical thing to remember is DON’T LET GO OF THE HANDLE until it is fully extinguished. 

Act Fast With Water Damage!

6/7/2022 (Permalink)

Town with major flooding If you have experienced standing water at your property, we recommend that you call our team at SERVPRO of Des Moines East and SW at 515-957-0888.

One of the reasons we suggest that you have one of our trained Project Managers come to your property is for their endless knowledge. There is a specific timeline we want to be on-site to ensure the initial cause doesn’t create other problems. For example, if your property has standing water, we need to be on-site within 48 hours before the water can start to produce microbial growth.  

Four Ingredients for Microbial Growth

  1. Moisture is the initial cause and probably why you called SERVPRO for help. Flood waters, pipe bursting, and mechanical malfunction are all causes of standing water in homes. 
  2. Microbial growth needs food for it to grow in your homes. Some of the most common materials are wood, cardboard, textiles, and dust-containing skin cells.
  3. Temperature is what will keep the microbial growth around. Microbial growth thrives in 41-104, while the average household temperature keeps their home at 68-70 during the summer months. 
  4. The last ingredient for microbial growth is oxygen which you probably want to purify.

You Can't Have Fire Damage Without A Little Water Damage

6/7/2022 (Permalink)

Barn caught on fire If you have experienced a fire and are in need of some restoration help, please call SERVPRO of Des Moines East & SW at 515-957-0888.

From the moment that you see the active fire in your home to when it is extinguished, you will do anything in your means to try and get it put out as soon as you can. The first line of defense is when the sprinkler value melts from the heat and sends gallons of water onto the fire. If this doesn’t extinguish the flames then the second line of defense arrives which is the team of firefighters. When they arrive they bust down the door and hose down the remaining blaze which means more water soaking the room.

When we work on a fire job the first thing that the Project Manager looks at is the fire damage but they have to consider the water damage caused by extinguishing the flames. Our team of professionals is ready to handle both fire and water restoration but also the reconstruction side to ensure we make it “Like it never even happened.”

Spring Green is the NEW SERVPRO Green!

6/6/2022 (Permalink)

Planter with seeds growing under SERVPRO logo As always, if you ever need our team of professionals, don’t hesitate to reach out at 515-957-0888.

One of the things we have to look at as a Family of Franchises that spans two states, 336 miles, is the impact on the environment. One of the things that I did as a Digital Marketing Support Coordinator was purchase a spot of land in a local community garden. I have planted 180 seeds ranging from herbs (Sage, Dill, Parsley), Vegetables (Corn, Peas, and Lettuce), and Fruits (Strawberry, Watermelon, and cantaloupe) with the hope it will become an oasis for many.

Times are tough, and we want our staff to know that we are constantly considering what we can do as a company to help make their lives less stressful. Just like how we help restore our client’s disaster "Like it never even happened." we want to do the same for our SERVPRO family. This is my first garden, and I’m hoping that it produces many crops to help our team during these difficult times. 

If you have any gardening tips or tricks, PLEASE email me at!

SERVPRO's 2,000 Locations are Here to help!

6/1/2022 (Permalink)

HQ 2,000 Franchise Location Graphic If your team is ever in need of assistance, SERVPRO has 2,000 locations prepared and ready to help you through your disaster!

With 2,000 franchise locations spread across North America, our SERVPRO branded cars can be found anywhere and everywhere. We are locally owned and operated with the support of our Headquarter location and the support of the other 2,000 SERVPRO locations. 

Our Family of Franchises is a Member of SERVPRO’s Disaster Recovery Team®, which means we will send our crew to assist other locations in helping alleviate some of the workloads. This is important because a significant loss, a natural disaster, can mean long hours. By dispatching our crew, we can provide a helping hand during a time of need. 

Another way that SERVPRO Family of Franchises helps other locations is-- by providing assistance to newer/growing locations. Our HQ location does an excellent job at providing material to help develop our team’s workflow. When you are in a newer location, you are slightly overwhelmed by adjusting to the new roles. Our team will work to help train departments that might need help with learning the roles. 

If you need our services please call SERVPRO of Des Moines East & SW at 515-957-0888.


4/19/2022 (Permalink)

Earth Day Graphic, Hands holding tree Read along to find out how you can help the Des Moines area this Earth Day!

Are you looking for the perfect outdoor family activity this weekend? If so, you are in luck, as this weekend is a special holiday that involves going outside to spend time with mother nature. Please continue reading to find local activities to help make our planet stronger and healthier!

Upcoming Earth Day Events

Saturday, April 23, 2022: 

Earth Day Group Walk (3:00 pm - 5:00 pm)

Join Iowa’s Walking Club as they walk around Gray’s Lake and through the tunnel into Water Works Park. Enjoy this peaceful walk as you catch sight of the downtown skyline, two bridges, and the amphitheater in Water Works Park. 

Greater Des Moines Botanical Garden

Earth Day Story Sprouts (10:30 am - 11:15 am)

Join Greater Des Moines Botanical Garden for interactive storytime for children ages 2 to 5 exploring nature and plants. 

Community Partner Activities: (10:00 am - 4:00 pm)

Learn about different water-related topics from community partner activities and demonstrations. 

Upcycled Planters Demonstration: Water how volunteers turned different containers into planters.

OTHER ACTIVITIES INCLUDE: Plant Highlights, Scavenger Hunt, Water Droplets, Garden Commons, and a Rain Campaign Sculptures

Stewards as Brown’s Wood: Restore Native Habitat & Woodlands (10:00 am - 12:00 pm)

Spend your morning removing invasive species to restore native woodland habitat at Brown's Woods Park. Volunteers will be taught how to identify invasive species, the proper techniques to remove them, and the resulting benefits of this important conservation work. 

Why I decided To Join The SERVPRO Team: Jacob, Digital Marketing Coordinator

3/21/2022 (Permalink)

Guy in front of SERVPRO Green A fun fact about myself is that I am a nationally award-winning blogger!

Hello Des Moines!

I'm a little late to the game but let me formally introduce myself; I am the voice behind the blog writing, Jacob! I've worked at SERVPRO of Des Moines E & SW since October of 2021. 

A little about me, I have a background with Social Media Content Creation and Overall Marketing Strategy, which has helped me develop a more authentic form of marketing. It wasn't until I experienced a small kitchen fire at my weekend serving job that I learned the power SERVPRO has. Being without an income for a week was stressful, but the crew came in and completed the work by their projected time. 

SERVPRO was able to come in and provide, which helped my wallet and my boss's company from a possible negative impact. At that moment, I wanted to work for a company that works long hours to provide relief for our clients, just as they did for me. My job here at SERVPRO of Des Moines E & SW is about getting our message as far into the digital space as much as I can. This position has made my brain connect so many dots that I have used into providing successful marketing strategies. 

If working for a team-oriented company, please send your resume to!

“3… 2… 1… HAPPY NEW YEAR!”

12/13/2021 (Permalink)

Couple Sitting together Enjoying the Firework Show If your property is affected by a firework call us at 515-244-5511, and we will have your property restored to the preloss condition.

It's about that time where everyone starts to make our new year's goals and plan our end-of-year festivities. We are here to help you end your 2021 on a good note as you celebrate safety with friends and family.

When Using Sparklers/Firework, Please be Responsible

 Everyone looks forward to the ring of the midnight bells with all of the new year's kisses and the firing of fireworks. There is so much excitement in the air as many people live in the moment. We are here to remind you of all of the things you need to remember when shooting off fireworks. 

  • Be Cautious About Smoke From Firework

When you are shooting off fireworks, you should monitor the wind's direction and use that to find the perfect location to shoot off the fire. This is important because you will see an upwind spot where your guests can sit. This is not beneficial as the smoke from the fireworks can create unsafe conditions for people with breathing conditions. This is caused by the fine particles and gases left behind, which are hard on the lungs.

  • Have Someone Supervise the Firework Setup

Having your firework show is a responsibility that one shouldn't take lightly. This is important because you are running the risk of having an accident occur when left unsupervised. By assigning the supervisor's task, you can ensure that someone is available if anything happens, whether fire-related or situational-related. This person can monitor the area to ensure that small children stay away from the launchpad. 

  • Storing Unused Fireworks is VERY Important

You might want to save some fireworks for another time, which is understandable. It would help if you were cautious about finding an area that can hold these contents safely. For example, you should see a place safe from direct fire. If a fire breaks out and reaches the fireworks, it could create a more significant problem faster. Finding the perfect location can ensure that your home is safe all year around.

From your team at SERVPRO, we want to wish you a Happy New Year!

No Job Site too Dirty

12/10/2021 (Permalink)

Village affected by widespread flooding A town affected by widespread flooding can create conditions of a category 3 sewage leak.

Our clients will call for whatever they need us to take care of for them. Sometimes the call is regarding our general cleaning, whereas other jobs might not be as desirable. Our team will never turn down a job because we don’t want to leave our clients in their time of need. 

Sewage Cleanup

Our team will use full PPE when a call comes in about a cleanup affected by a sewage leak. We do this so that our employees will not be exposed to harmful pathogens. We have categories used to place sewage leaks so our crew will understand what to expect. 

Category 1: “Clean Water”

A category one sewage leak comes from a clean source such as a toilet containing no urine or feces. If this category doesn’t get treated, it can and will progress into category two or three. 

Category 2: “Gray Water”

This category is when there starts to be a significant contamination level, which will create discomfort or illness if it gets ingested. This is caused by the harmful pathogens found in the contaminated water.

Category 3: “Black Water”

A category three sewage leak is considered the most dangerous as it comes from an unsanitary source. If it gets ingested, it can cause severe illness or, in extreme cases, death. We recommend that our clients not put themselves in contact with this category of water. Some examples of this category would be flooding from a body of water, water from beyond the toilet trap, a toilet bowl with feces, or standing water that has microbial growth starting to grow.

Complete this Winter Checklist

11/16/2021 (Permalink)

Winter Checklist By filling out this checklist, you are ensuring that your home is winter-ready.

Temperatures are just going to get colder and colder as we enter into the winter months. By following this checklist, you ensure that your family and you will be safe while spending more time in your home. 

Turning off the space heater

Alliant Energy has mentioned that customers should expect an increase in utility bills this winter as the gas price has increased since last year. Many consumers are looking at alternatives to counteract the rise by looking into other heating alternatives such as space heaters. If you want to read more about our tips on using a space heater properly, please read "Heating Alternatives."

Cutting the bottom of the Christmas Tree's trunk

If you're like me, you might have a family tradition of going out to the local Christmas tree farm to pick out the best-looking tree. During our first year of having a real tree, my family learned the importance of cutting off a part of the trunk. This is critical because the sap will harden the bottom of the trunk, especially as it sits on the lot. When the sap hardens, the tree can't absorb any moisture from the stand. This causes the needles to dry out, making them very flammable. 

Blowing out candles

Don't you love going down the isles and smelling all of the new season scents; Bourbon Pecan, Pumpkin Pie, or Evergreen are some of the best. When you mix in these longer, cooler nights, all you really want to do is snuggle up the couch with all of your favorite scents. When you forget to blow out the candles, which is an accident waiting to happen. This is because pets, especially cats, are rebellious and knock things off the counter. When using candles, you should use a candle warmer to help lessen the chance of a fire-related accident. Another practice that you should keep in mind is the 3-foot radius rule, which means you should move anything flammable away from the candle when in use. 

Getting your chimney cleaned

Getting your chimney checked and cleaned is something that everyone likes to cut corners around. When a chimney settles during the summer, it becomes a perfect home for creatures such as birds, squirrels, and sometimes raccoons. Another risk you run into is that by not cleaning the chimney, there is a chance that toxic gases can enter your home. 

By making it an effort to check off the list, you ensure that your home is prepared for the colder months ahead.