Recent Posts

Water and Fire Referral Cook Outs

10/26/2018 (Permalink)

SERVPRO of Des Moines SW's General Manager, Billy, knows how to turn up the heat. We enjoy cooking and thanking those that refer clients to us. When water or fire damage affects a clients home it can be a devastating experience. We have built fantastic relationships with wonderful insurance companies, realtors, fire departments, property managers, and others that will refer their friends to us when damage happens.  They put their trust in us to take care of them when it matters most. We thank those that refer work to us by providing lunch. We know that they appreciate our trained staff quickly and efficiently taking care of their friends and we appreciate them for referring the work to us. We love to get behind this large grill and cook up some great food.

We Have A Cleaning Product For Any Situation

10/26/2018 (Permalink)

SERVPRO of Des Moines SW has a cleaning product for any cleaning situation. Weather you have a sewage job, a fire job, a mold job, a carpet cleaning job, a job that might have some blood, or a job that has graffiti. We have a product specialty formulated by our scientists at SERVPRO that will be able to help remove that stubborn situation. We are here as your premier cleaning company to make it "Like it never even happened." We have products stocked and ready on our shelves all the time and our trained technicians know how to safely and properly use these resources to treat the most stubborn of situations. We have environmentally friendly "green" products as well. We have deodorizes and air fresheners also. You can depend on SERVPRO to take care of you, your home, business, carpets, upholsteries, etc. Give us a call today with your stubborn cleaning needs.

We Believe Training Is Vital In The Restoration Industry

10/26/2018 (Permalink)

Members of our team recently received training from our Program Coordinator, Nita.  Training is vital in our industry. Things are constantly changing. Our team needs to stay up on the newest technology as well as the newest information and requirements from insurance companies. She trained on the use of our proprietary software program that we utilize in the field to collect and record data in regards to clients losses. This information forms the story of the loss for insurance companies and the client for documentation. It is vital to record the information in regards to affected materials and the process of restoring the affected materials. Our team has weekly Monday production meetings to go over any thing of importance but we also do more in depth trainings like these as needed to keep us up to date on information and well informed to make sure we are always ready to help our clients with the most up to date information.

Water Damage Clean Up in Des Moines Requires Air Flow

7/25/2018 (Permalink)

When your business or home are affected by water damage and you don't know what to do you can trust that SERVPRO of Des Moines SW has the equipment necessary to provide the mitigation services you need. When you find water damage call our office right away and we will be out to provide a plan of action and start providing services to stabilize the structure to minimize any further damage from occurring. A big part of properly mitigating a water damage is air flow and providing the right amount of air flow for the affected square footage.  With our trained technicians taking measurements and assessing the situation this is figured out.  We can then provide the right amount of equipment to properly mitigate the situation.  This picture shows a few different types of air movers we have on the same job and how we affectively space them to provide airflow to affected materials.  The metal silver fan in the front corner is the clients on this job. You can see the difference on this job of what was actually needed for air flow.

Clean Up For A Water Loss - At A Theater In Des Moines

6/29/2018 (Permalink)

When water affects a theater the show must go on. The show and the guests are looking forward to the event.  Tickets have been sold and other shows are depending on the schedule. The event can not be changed.

The water intrusion at this location was caused by a roof leak during a very fast moving heavy rain storm that moved through.  To keep the show on track and guests not knowing that there was a problem our crews set up equipment and then took it down just a few hours before the show and then reset it right after the show was over each night. This was very labor intensive as there was lots of equipment to set up and take down in a short amount of time to be able to dry the structure properly but we understand that the show must go on. Our employees worked long hours and at odd times to make sure that the guests never experienced any hiccups when coming to experience the show.  We work hard to make it "Like it never even happened" during and after the dry out process.  When you see these green trucks you know that help has arrived and you can depend on us. The Show Must and Will Go On!

Odor Removal after Fire Damage

6/28/2018 (Permalink)

SERVPRO of Des Moines SW does content cleaning.  After a fire contents can be affected by odor and soot.  Our trained professionals will come in and assess those contents and decide which ones are save able and which ones have to be disposed of.

Different contents absorb soot and odor differently based off of the materials they are made of.  The first step of removing odor is to remove the source of the odor which is the soot. We will clean the item using different methods based off of the material and amount of damage to the item. Then after the soot is removed we will tackle the odor.

To remove the odor we will put most items inside of our ozone room. The picture below shows half of our ozone room. Our ozone room contains wire racking as well as plenty of room for free standing larger items. The items will remain in the sealed room for several hours while the ozone machine runs. 

We work hard to return your items to you and make it "Like it never even happened."

Content Pack Out Services After A Fire In Des Moines

6/28/2018 (Permalink)

When a fire happens in your home or business you can depend on SERVPRO of Des Moines SW to help.  We provide a service while the clean up process occurs to pack out the contents in your home or business that might be either affected or be in the way why mitigation and clean up services occur. We will pack up those contents, clean them, and/or store them if needed.  We label the boxes and photo graph all items inside the boxes for easy identification and location if needed during the process.  The picture below shows how we keep the contents labeled and in a crate for easy identification and organization in our warehouse.  You can depend on SERVPRO to help during your clean up process.

Drying Up After Water Damage In Des Moines

6/28/2018 (Permalink)

When water affects your business or home SERVPRO of Des Moines SW is here to help with equipment and trained staff.

This business had water damage after a heavy rain storm in a short amount of time. The water came into their building and affected the entire location. We extracted the standing water and set equipment. We set a total of 387 fans on this particular job, as well as desiccants and generators as you can imagine it took lots of power to run all this equipment. We have the means to be able to dry the structure.  Air flow is a big part of the drying process. Having the right amount of air flow is crucial to the drying process.  We use calculations to figure the right amount of equipment needed to properly dry the structure and contents in a facility.  We are here to help you with our trained professionals when disaster happens to get you back to your home and business faster, making it "Like it never even happened."

Storm Damage Clean Up In Des Moines

6/28/2018 (Permalink)

If you have storm damage, we can clean it up. We are here to help and have 24/7 staff and equipment. If you have water damage from flash flooding, structural damage from high winds, or smoke damage from a lightening fire. We are here to help. Our trained staff are here to assess the situation and stabilize your structure for you.  We can help you find the resources you need to quickly clean up any situation weather you have a large tree that has come down or a roof that needs repaired. We have business relationships with contractors and vendors that we partner with that are here to assist even with things we are not able to do ourselves. We are able to bring in large equipment if needed to solve any problem that you have.  We are here to help be that resource for you in that time of need when a disaster happens. You can turn to SERVPRO and know that we are here to help.  We know that your family and/or business are important to you and it is important to get things back to normal quickly.  We work hard to help make it "Like it never even happened."

Water Clean Up In Commercial Business In Des Moines

6/27/2018 (Permalink)

Commercial Water Clean Up In Commercial Business In Des Moines Desiccant Set Up In Des Moines Drying Commercial Building

Drying a large commercial space takes special equipment. SERVPRO has that equipment ready and available.  When drying 1000's of square feet of space it takes specialized equipment.

Desiccant drying systems are brought in to assist in the mitigation process. Desiccants operate differently then dehumidifiers and operate to a lower temperature as well. 

The first step in any mitigation process is to extract the standing water. Then the steps of drying the structure begins. To dry the structure if there is a lot of square footage affected a desiccant will be utilized because air flow tubes can be utilized through the building.  The moisture can then be exhausted outside the building. 

We are here to help with your Commercial Building drying needs. We have the equipment necessary to help clean up the mess and work hard to make it "Like it never even happened."