What our Customers say...

Water Damage Testimonials

Mike and Team at SERVPRO were fantastic to work with. Very efficient and friendly people!!!

Response was great even though there was multiple flooding issues from recent rainfall. Brought the right and quantity of equipment and tried to keep unnecessary damage minimal making it easier to get back to a normal family routine. Personnel was also courteous and flexible. Very pleased with the work services.

Nick and Dylan were first class. Thank you for excellent and professional service.

Great job from all involved. Your staff made a stressful situation much better. Thank you for everything you did.

I am over pleased/happy/satisfied with the great work and attention I received during my first ever (and hopefully last) water damage at my salon. Not knowing what to expect, amount of time I would need to be closed, or what I would be required to do was very stressful.
Matt, Jordan and Rick came in and made quick work of the demolition and assured me they would take care of everything. Epuipment was set up to dry everything out for 4 days and Matt was amazing to work with. Always willing to work with me and get his information quickly when at the salon. As my husband and our friend were laying the new floor an issue was uncovered. Remembering we are all human and things happen, I made calls and the next day Matt was there to get noted what needed to be done to get me all back on track. Within the week, working around my salon being open daily, they had the demo finished and everything cleaned up and ready to roll again. I was so thankful and appreciative of the timely resolution and true apology for any inconvenience. I would recommend these 3 fellas and SERVPRO any day when a disaster happens. My mind was eased and the event less stressful knowing they had my best interest at heart. Thank you a million Matt, Jordan, and Rick!

Excellent service from an on-the-ball, locally owned company! I discovered a major leak in my new business at 9 am and the SERVPRO crew was on site within the hour. After what I expected to be a major disaster, they made quick work of mitigating the issue with great ease. I couldn't recommend this company enough with their great, knowledgeable staff! Thanks, SERVPRO!

All I can say is "Wow!" Your team was amazing, and so great to work with. Kelsey was out to my house in less than 45 minutes after speaking to the corporate office and did everything she could to help guide me through dealing with my water issue. She offered great advice for navigating the process with my homeowners insurance and I believe she truly cared about my protecting my property. John from the team was also great. They were quick and diligent about checking on the drying progress daily until everything was thoroughly dried out. I would highly recommend SERVPRO Iowa City to anyone dealing with water damage in their home.

Outstanding!

Everyone was extremely friendly and easy to work with. It was very reassuring at this time of my loss. Questions answered with confidence in their work.

Wonderful Team. Thank you for the daily feedback during the drying process.

Kelly and his team were great to work with. It's very stressful to see your home damaged, especially before our daughter's wedding weekend. They were kind, courteous, and unintrusive. I will highly recommend Kelly and his team..... Thank you.

I want to thank Brian S. and the SERVPRO team for the excellent and professional job he did after my water problem.  He was courteous and explained what needed to be done and then followed through with the job.  I'm so glad a co-worker of mine suggested your company. I will gladly recommend your services to my family and friends.

Excellent! Once they arrived I knew I had professionals that would take care of everything. They worked into the early morning to make sure everything was under control!. I had a sewer back up and they were my hero's on a Saturday night.  I would hire them again.

Thank you so much for all the effort it took to take care of our "disaster". We couldn't have asked for a better crew, all of whom were exceedingly professional and polite.  The work ethic displayed by the crew was truly refreshing. I had begun to think people no longer understood the concept of taking pride in their work, but that was certainly not the case with the crew that was here to take care of our water loss. Once again THANK YOU!

Had a water damage at our house due to a washing machine line breaking.  The SERVPRO team was extremely helpful during a stressful time.  The team kept us updated throughout the entire process.  Thank you.

Our basement flooded from a broken city water pipe. Water covered whole basement. Called SERVPRO in afternoon. They are about an hour away. They came and worked well into evening. Basement drains eventually drained water. They removed and disposed of carpet pad in plastic bags, loosened paneling to allow air circulation behind it, and set up their dehumidifiers and fans before going home. They took pictures of damages and forwarded them to our insurance company. We only had to be here to let them in. They did an excellent job from start to finish.