Step 2: Inspection and Water Damage Assessment

Our Water Damage Restoration Process

The Project Manager is on their way which is very exciting as this is the first action toward the progression of the restoration process. When the project manager comes to your property and does the initial scope this is what they are looking for:

  • Identify the Source
    • Before any work gets started our team needs to be ensured that the source has been stopped. If it hasn’t then the work completed will be affected and will need to replace. 
  • Identifying the Type of Water
    • When our team is assessing the damaged area they need to know if the water is contaminated at all. If the source is contaminated they need to know what to ensure the proper procedures are being followed. 
      • Category 1: “Clean Water”
      • Category 2: “Gray Water”
      • Category 3: “Black Water”
  • The Extent of Water Damage
    • Our team is trained to know how to remove moisture efficiently and effectively which means knowing how moisture gets absorbed into a material. Each material holds a different amount of moisture based on how porous it is made. Cloth-covered material can absorb and hold more moisture than leather. If the material is prone to microbial growth then oftentimes we suggest ditching the furniture piece. 
  • Protecting Valuable Furniture
    • When certain materials absorb more moisture we need to keep unaffected items safe. Which is why we suggest moving pieces that are more delicate out of the affected areas.

Identify and Stop the Water Source

We will check for the source of moisture in your home or business. The source must be stopped before any restoration or drying of the building can be successful.

  • Stop the Source
  • Check for Contaminated Water

Identify the Type of Water

We will identify the category and classification of water damage to ensure our professionals restore your property based on industry guidelines. The level of contamination of the water will affect the specific restoration processes we use.

  • Category 1: "Clean Water"
  • Category 2: "Gray Water"
  • Category 3: "Black Water"

Survey the Extent of the Water Damage and Inspect the Premises

We inspect and test to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration. In addition, we will inspect for safety concerns that may be evident. If there are any safety issues like lead or asbestos, please bring them to our attention.

  • Survey Damage
  • Complete Safety Inspection

Move or Block Furniture

We move furniture and property contents and block items to help prevent rust or furniture stains on wet carpet.

  • Block Furniture

Back to Step 1: Emergency Contact

Forward to Step 3: Water Removal / Water Extraction